Security Concepts Consulting is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
Your personal information may be disclosed in a number of circumstances including the following:
You may access the personal information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your personal information, please contact us in writing.
Security Concepts Consulting will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your personal information.
In order to protect your personal information we may require identification from you before releasing the requested information.
This policy may change from time to time and is available on our website.
If you have any queries or complaints about our Privacy Policy, please contact us.
Invoices will be sent for payment prior to the services being completed. Payment is made in advance of services rendered.
Payment must be made by the invoice due date and before services commence.
If our client is not satisfied with our service and the services supplied were not to the standard we advertised, then we are happy to negotiate an appropriate refund.
Documents: We do not issue a refund for documents purchased from our store or via email. We may offer to amend update the documents or provide the client with additional documents at our discretion.
Embroidery/Printing: We don’t issue refund for products/uniforms that has your company name embroidered or printed on them. We are happy to workout a mutually beneficial solution to your concerns.
Stab Vest/Disclaimer: This vest is stab-resistant, not stab-proof. It is designed to reduce the risk of injury, not prevent it entirely. The user assumes all risks and liability upon purchase.
Compliance Documents: Security Concepts Consulting holds the exclusive rights and intellectual property rights of all documents listed and sold on our website, except in a case where it is listed as ‘Free.’
All documents sale are concluded as per 1 client/business use only**
We do not re-issue replacement documents 21 days after purchase and delivery/download of the documents. Our documents are continuously revised and updated. You have to repurchase the documents again, or we may offer you a discount
All our compliance and training documents cannot be re-sold or redistributed to a third party for commercial or other purposes without the explicit written permission of Security Concepts Consulting.
We do not offer refund for documents purchased in our store. Ensure you read the documents blurb before purchasing.
We retain the original rights for all new, edited or updated documents made for our clients; except otherwise we transfer this rights to the client. This applies to past, current or future documents made.
Full and Partial Rights: Security Concepts Consulting may in written format offer full or partial distribution and reseller rights to our client or an entity for our compliance and training materials.
Every document purchased from our website or issued directly via email is assumed not to comply with your site, company, state or country laws, acts or regulations governing the industry you intend to use these documents unless otherwise stated.
Every buyer or purchaser of these documents must carefully read, edit and update them to comply with their site, company, state or country laws, acts or regulations and business practices.
Every document purchased from our shop or provided via email is assumed to be written based on personal experience and research work and not based on any “assumed expertise.”
We do not take responsibility for any misuse or application of any of the content written in these documents that results in harm, injury, damage to properties, loss of life or financial loss. The responsibility solely lies with the buyer and user of these documents.
Blog Post: Security Concepts Consulting blog posts do not serve as professional advice. It is only written from personal experience and based on research work. Every user/reader who intends or uses our blog post must only use it based on the above-mentioned. We encourage the user/readers to engage a professional legal personnel, accountant or risk personnel for professional advice.
