0117 Security Book/Manual (Security Adventure Service) Hard Copy

$54.99

Note: Due to Covid-19 restrictions in Victoria, shipping may take longer (5-15 days) than usual.

eBook: You can purchase an eBook (PDF) version of this book for instant download and read using this link for only $19.99.

Contents:

Wanting to learn what security officers go through daily at work? Then this book is a must-read for anyone who is interested in the intrigues, challenges, and adventures that security guards experience while at work. This book contains real-life security experiences, stories, and a practical guide of what makes a successful security officer. Do you want true security officers’ stories? Then buy a copy of this book with an instant PDF download to read!

 

This is a practical, educational, fun-to-read security officer book. It can serve as an educational and interesting to read book, training manual or standard operating order for your site security and crowd control officers. This book also contains real-life security stories to help your security employees learn how to deal with customers, emergencies, conflict, etc.

Purpose:

This book is highly recommended for; security managers, security supervisors, security business owners, site security guards, and crowd controllers, especially in retail shopping centres, loss prevention, hospitals, and hospitality.

Note: This book is also recommended for individuals who have no prior security experience or background. The practical guide, duties, responsibilities and true stories of the security officer experience captured in this book will help the reader to have a better understanding of :

  • How to treat your security services personnel
  • Managing your security personnel ethically
  • What it takes to be a security officer
  • How to manage your security officers
  • How the security guarding industry works
  • How to motivate and reward your security officers
  • How to avoid the negative pitfalls that affects the site security team
  • Delivering customer service in an emphatic and yet security way
  • Careers that security personnel can pursue by using their security experience

Table of Contents:

Story – Chased by Armed Robbers

Chapter One

Journey into Security

Story – Train Trip and Fined Before Work

Chapter Two

Working on a New Site

Story – Resign Intimidated, Return to Conquer

Chapter Three

Customer Service

Story – Bully Patron and the Ex-WWE Star

Story – Returned the Next Day Wearing Stolen Clothes

Chapter Four

First Aid

Story – Wait for Police to Get Your Items Back

Chapter Five

Security Officer Communication

Story – Taking My Car Rego

Story – Ice Addict had to be Lobbed Outside

Chapter Six

Dealing with Cronyism (Workmate Sucking Up)

Story -Threat to be Assaulted Backfires

Chapter Seven

Restraining Asphyxiation

Story – Drunken Manager Fighting Patrons

Chapter Eight

Standing up for Others

Story – Threatened but I Wouldn’t Back Down

Story – Homeless and the Blanket

Story – Phoney Homeless and Liquor

Story – Confronted by Racist

Chapter Nine

Dispute Resolution

Story – Who Owns the 50 Bucks?

Chapter Ten  

Respect for all Employees, Customers, and Clients

Story – Thief Almost Tasered Me

Chapter Eleven

Right Attitude Will Take You Places

Story – Arrive Early or Meet Pharrell Williams

Chapter Twelve  

Presentation, Exercise, Personal Hygiene

Story – Stole, Eating with Family After

Chapter Thirteen

Shift Work and Night Shifts

Chapter Fourteen  

Dealing with Trauma, Injuries and Grief at Work

Story – Stabbed with Screwdriver

Chapter Fifteen

Retail and Security

Story – Thief and a Con Artist

Story – The Day I Felt Like Quitting

Chapter Sixteen  

Officer Pay and Entitlements

Story – The Undesirable Haircut

Chapter Seventeen

How to Lose Your Security Job

Story – Security Officer Coming to Steal

Story – Employee Loses Her Job for Stealing

Chapter Eighteen

Be Ahead, Study More

Nugget and Story – Playing on the Psyche of the Offender

Chapter Nineteen

Life Outside Security

 

 

Please email info@securityconcepts.com.au to let us know if you wish to add any extras after purchase.

 

 

To post hard copy within Australia: $0.

Additional cost for outside Australia postage: $10 extra.

Shipment: Shipment is made by 12 noon the next business day!

Bulk Orders: For bulk orders/purchases, please send us an email for our discount rates.

eBook: You can purchase an eBook (PDF) version of this book for instant download and read using this link for only $19.99.

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